Terms and Conditions
The all important Terms and Conditions - please read carefully! By placing an order with Funny Fox a.k.a Humber Distribution Limited, you are agreeing to be bound by these conditions of sale.
Who we are?
When browsing or placing an order at FunnyFox.co.uk, it's important to know who's behind it all.
Our head office and company trading address is:
Humber Distribution Limited t/a Funnyfox.co.uk or Funny Fox
When dealing with enquiries, complaints or legal notices, it is important to understand that any contract is between yourself and Humber Distribution Limited.
VAT Number: 279304188
Company No: 10346915
Placing an order with us
Your order for goods is accepted and a contract is formed between Humber Distribution Limited and you as soon as we despatch the goods you have ordered but not before!
A contract is not entered in to at the point that payment has been taken from you by Humber Distribution Limited, nor at the point in time that you receive an email from Humber Distribution Limited t/a FunnyFox.co.uk acknowledging receipt of your order. Until the goods are dispatched the order may not be accepted by us, or may be cancelled by either party.
For security and stock reasons we may restrict the volumes of certain items to be sold in a a single transaction or to a single customer. Following formation of the contract, Humber Distribution Limited shall continue to own any goods ordered until it has received payment in full from you.
Cancelling your order
Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods.
You must inform us of your wish to cancel in writing either by letter sent to the address above, email (firstname.lastname@example.org), by using our online form or by calling 020 8895 6949 within 14 days of receiving your goods.
You must take reasonable care of the goods. You should return goods to us in their original packaging, wherever possible, within 14 days of informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are damaged during transit, upon their return to our warehouse, we may be unable to offer any form of refund or replacement.
We cannot accept substitute or alternative items by way of returns nor are we able to send them back to you, so please look closely at the items you return to us.
Accepting returned goods and/or crediting an account does not constitute a waiver of our right to charge any other fees, such as legal fees etc. For full details of your rights under the Consumer Protection Regulations, please contact your Citizens Advice Bureau or a Solicitor.
You may return most items in a new and unused condition and wherever possible in the original packaging. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods).
Product / Service Reviews
By submitting any content to FunnyFox.co.uk, you represent and warrant that:
You are the sole author and have not copied the content from any third party;
Ratings and written comments are generally posted within 5 to 10 working days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you are wholly and fully responsible for the contents of your submission.
None of the content that you submit shall be subject to any obligation of confidence of Humber Distribution Limited t/a Funnyfox.co.uk, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
The prices shown are inclusive of any value added tax or sales tax. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax or sales tax. The current price will be shown when you place your order. All prices shown are cash prices in sterling - other currencies are available upon request.
All products are sold on the basis that they are suitable for domestic use only. Non of our products are intended for commercial pr industrial use and in so doing you may invalidate any Consumer Rights protection for the items you have ordered.
All orders for products are subject to availability. If any items in your order are out of stock, we will attempt to bring this to your attention via email within 24 hours of you placing your order.
If we cannot generate a response from you, we will refund the parts of the order that are missing and dispatch the other items. You will be charged only for the items that are dispatched from our warehouse.
Colours of Products on-Screen
The individual colour settings of your computer monitor, phone or laptop screen may mean a variation in colours for products. Every reasonable care has been taken to ensure that the descriptions are accurate.
Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales.